Terms & Conditions

Last updated: 23 September 2026

Welcome to Merch FX. These Terms and Conditions govern your use of the Merch FX website and your purchase of products and services through our store.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website.

1. Privacy Policy

Our Privacy Policy explains how we collect, use, store and disclose personal information. Where applicable, our privacy practices are governed by the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Intellectual Property Rights

The content, organisation, graphics, design, compilation and other materials on this website are protected by applicable copyright, trademark and other intellectual property laws.

You may not copy, reproduce, redistribute, modify, publish, transmit or otherwise use any content from this website without our prior written consent, except where permitted by law.

3. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms and Conditions.

You agree to comply with all applicable laws, statutes and regulations when using our website or purchasing products and services through our store.

4. Products and Services

All products and services are subject to availability and may be withdrawn or discontinued at any time.

If we are unable to fulfil an order, we will contact you and may offer an alternative product or provide a refund for the unavailable product, where applicable.

Product images are provided for illustrative purposes. Colours and appearance may vary depending on your device, screen settings and other factors.

5. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

Merch FX reserves the right to change prices, product information and other details at any time. We also reserve the right to correct any pricing, typographical or other errors.

6. Shipping and Delivery

We deliver products worldwide.

Shipping costs are calculated based on factors including the size and weight of the order and the delivery destination. Applicable shipping costs will be displayed in the shopping cart and added to your order total before checkout.

Delivery timeframes may vary depending on the destination, shipping method, product availability and circumstances outside our control.

7. Returns, Exchanges and Refunds

Our Returns & Exchanges Policy forms part of these Terms and Conditions.

We offer exchanges within 30 days of receiving your order, subject to the eligibility requirements set out in our Returns & Exchanges Policy.

We do not offer returns or exchanges for change-of-mind purchases, except where otherwise required by applicable law.

Nothing in these Terms and Conditions or our Returns & Exchanges Policy is intended to exclude, restrict or modify any rights or remedies available to consumers under the Australian Consumer Law.

For full details, please refer to our Returns & Exchanges Policy.

8. Limitation of Liability

To the extent permitted by law, Merch FX will not be liable for any loss or damage arising from your failure to comply with these Terms and Conditions.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under applicable law.

9. User-Generated Content

If you submit reviews, comments, photographs or other content to Merch FX, you grant Merch FX a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display that content worldwide in any media.

You are responsible for ensuring that any content you submit does not infringe the rights of any third party or breach any applicable law.

10. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Merch FX.

Merch FX does not control and is not responsible for the content, privacy policies or practices of third-party websites or services.

11. Modifications to the Service and Prices

Merch FX reserves the right to modify, suspend or discontinue any part of the website, services or products at any time.

Where appropriate, changes may be made without prior notice.

12. Accuracy of Billing and Account Information

You agree to provide current, complete and accurate information when placing an order or creating an account with Merch FX.

You are responsible for ensuring that your billing, shipping and contact information is accurate and up to date.

13. Errors, Inaccuracies and Omissions

From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, availability or other information.

Merch FX reserves the right to correct errors, update information or cancel orders where necessary, subject to applicable law.

14. Prohibited Uses

You must not use this website or its content:

• For any unlawful purpose;

• To solicit others to perform or participate in unlawful acts;

• To violate any applicable laws or regulations;

• To infringe or violate our intellectual property rights or the intellectual property rights of others; or

• To interfere with or compromise the security or operation of the website.

15. Disclaimer of Warranties

To the extent permitted by law, Merch FX does not guarantee that your use of the website or our services will be uninterrupted, timely, secure or error-free.

Nothing in these Terms and Conditions excludes any consumer guarantees, warranties or rights that cannot legally be excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Merch FX and its partners, agents, officers and employees from claims, liabilities, damages, losses and expenses arising from your breach of these Terms and Conditions or your unlawful use of the website.

17. Severability

If any provision of these Terms and Conditions is found to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The remaining provisions will continue to remain in full force and effect.

18. Termination

We may suspend or terminate your access to the website where permitted by law.

Any obligations or liabilities incurred before termination will survive termination where applicable.

19. Governing Law

These Terms and Conditions and any separate agreements under which we provide products or services to you are governed by and construed in accordance with the laws of Australia.

20. Contact Us

If you have any questions about these Terms and Conditions, please contact Merch FX through the contact details provided on our website.